More on New Technology

Everyone wants to have the latest and the greatest in technology. But what about when the hype exceeds the benefits? Lets start with the fall detectors. We are getting more and more calls for them as some of our competitors advertise them aggressively. If you can read the fine print, the units work 90+ % of the time, so many build in a push button anyway. Our customer experience on the fall detectors stands at 100%. We have returned 100% of the units clients ordered, and exchanged them for old fashioned tried and true waterproof buttons. Clients complained the fall detectors we bought false were too sensitive and false activated too many times. Clients reported "life was hell" with the buttons. We will continue to test all available products in anticipation of the day, that they work as advertised. Caveat emptor. We have completely pulled these off the shelves.
A second new trend we see is incorporating the microphone and speakerphone into the wearable button. We believe, one vendor, has finally gotten this correct. But, the button is still 5X bigger than our standard button, the battery life is months instead of years, it is pricier...and lastly how many seniors are living in 8-10,000 square foot homes. Our standard unit covers a 3500 sq. ft.
house easily, and its reliability has been proven for 25+ years. We have these units in stock in case you live in a castle.
What we do need. More and more of our clients are switching phone services to VOIP, cable companies, or giving up landlines. We are waiting for our manufacturers to deliver a reliable system that works via GSM cellular at a reasonable cost for our senior clients. We remind our manufacturers of this regularly, but we are still waiting. I can only speculate the manufacturers don't think the market size is sufficient to spend the money to build one.
We are now handling a mobile 911 phone for emergency use. It is not a fancy full featured phone, rather quite simple. It only does one thing, it dials 911. It is not designed to replace our medical alarms, as it is not small, waterproof, no long life battery...etc.
Please visit our website www.pioneeremergency.com for further information.

Our Competition

The medical alarm industry is small but rapidly growing . People ask me all the time about competitors. I think like any other business, there are good competitors and less scrupulous competitors. The consumer needs to do their homework. One good place to check for the less scrupulous is www.consumeraffairs.com. (although I don't think they did enough homework on one of their recommended vendors), Some of the best companies in the industry can be found at www.medicalalertmonitoringassociation.com. , MAMA, the industry website. Pioneer Emergency is proud to be a founding member. Quality competitors are concerned with their clients, and furthering the professional growth of the industry. MAMA does not filter unscrupulous companies from joining, and in fact encourages new members. So far, none of the less scrupulous has joined. Perhaps they are too embarrassed to sit with their peers. Anyway, check the reputations, make sure you are not locked into a long term agreement, and whatever system you decide be sure to press the button and test the system at least monthly. For more details on selecting a quality provider you can also get our free report at medical alert guide.