Monday, June 2, 2008
Seniors Living Alone
Almost every day in our business, I am reminded that seniors living alone sometimes need a little extra help. Last week a feisty, independent and proud senior needed some assistance plugging in her medical alert system. After she spoke with one of our customer service representatives, the call was accelerated to me. The poor lady could not find her telephone jack. When I suggested to her that her daughter could help solve the problem in 3 minutes, she got insulted and threatened to return the unit ! Then tearfully , she told me how painful it was for her to ask for help from her daughter. She indicated getting her daughter to help her was like pulling teeth. I contacted the daughter to explain the situation. The daughter explained to me that she had already told her Mother that she (the daughter)would hook up the system later that day. About three hours later the daughter called me to report that she had painlessly installed the system in minutes by following the E-Z written directions and it worked perfectly. Sometimes the tension between parent and adult children grows as the roles reverse and the adult child becomes the caretaker. Fortunately everyone got what they wanted. The daughter and the mother both get peace of mind they deserve from their new medical alarm.
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5 comments:
Without a doubt, the use of personal emergency system is very helpful to monitor the safety of seniors. However, the monthly fees of such device can be very costly for other seniors. I also don’t find it practical the pay such a large amount especially that there is also another way to secure the safety of my parents. I let them use the Just5 cell phone instead of an emergency response system. They also like it better because this device gives them the sense of freedom. With this device, they can be safe wherever they choose to go. Best of all, each of them only spends $3.33 a month for the cheapest minute plan. They pay for the minutes; the PERS features come free of charge!
Its really a great post and very informative.I like this post...If you know more about medical alert system.click on this medecialguardian.com
Its a great blog.In this blog you mention many important thigs about medical alert systems....Thanks for this.......
Its always helpful to have a family member that can help, no matter how painfull the situation. We get get old and will need assistance eventually.
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Nice information thanks for sharing Pioneer Medical Alerts really blessing for elders it can help to secure our elders.
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